State tax filing

Hi! Thank you for taking time into my little issue. I have the same issue as what happened here. I efiled my federal first and it was accepted. Then I tried to efile my state as well, but the software kept on telling me to efile the state with the federal. I was lead back to the previous page, where has no option for me since the federal was already transmitted. I check the efiling status to find the federal was accepted. So the software 'knows' my federal was accepted but it won't let me efile my state, because I didn't do them together. I called and the tech agent had no idea what to do.