Sorry, I should have indicated the app version: TurboTax Deluxe 2020, so not a browser at all.
I am aware of the need to pay for state e-files, and that is fine, but it was giving me no option to arrange for payment. The last page I was seeing was the page showing the e-file prices, but it needed to save the return before leaving that page, even if the return had just been opened. That's when it would go to a blank screen.
But, now I have updated the program and it is even worse. I have already filed my federal return and received the refund. On the "Fine a Return" page, it states at the bottom of the page, "The following return has been transmitted - Federal Return." For the two states appearing above that are both checked for "E-file my state return now." But now when I click "Continue," it says "E-file requires federal return. To e-file, you must also select the federal return. Click Back..." So, I'm stymied, because there is no way to select the federal return on that page. I can't even get to the page that shows the e-file prices. I have tried selecting one state at a time for e-file, but it still demands that I select federal. So I'm stuck here until there is a fix.
FYI, I have used TurboTax for years now, e-filing both federal and state (and paying for it). I have never filed two state returns in the same year.
