@ReneeM7122 This is not the online version that is having the issue. This is the desktop software that is having the issue and is happening on both Mac/Windows platforms. This forum was littered with people having this issue, but many I no longer see. I've called TT support 3 times, the first time was over an hour as they took screenshots. then at the end of the call, I get an email stating they closed it!
There was also a form they were having people fill out about this issue: https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-return-after-...
