It depends. Try this procedure that seems to work for many people according to this Turbo Tax link.
- Sign in to TurboTax.
- Under Your tax returns & documents, select Show, and then select 2020.
- Now select Add a state (this reopens your return).
- Select State from the left menu (on mobile devices, tap in the upper-left corner to open the menu).
- On the Let's get your state taxes done right screen, select Continue and follow the instructions.
For the Cd/Download Software
With your return open, select the State Taxes tab near the top. This will take you to the state section and you can proceed from there.
if neither of these work, please call tax support at 1-800-446-8848 for further assistance. The have the ability to look at your screen and help you file your state tax return.
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