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State tax filing
@Anonymous wrote:They don’t even show I have a return filed on their website and I have tried calling and there’s no option to talk to a person.
We can tell you how to get through the phone tree at the IRS.
If your efiled Federal return was accepted (you can check at your Tax Home if you used Online TurboTax), and if you don't find your info in the IRS "Where's My Refund" tool, I've posted below how to reach a live IRS agent if it has been 21 days or longer since you efiled.
By the way, in my previous answer to you in this thread, I listed some tips on using the IRS WMR tool to be sure you are entering everything there correctly. So I assume you followed all those recommendations.
The IRS WMR tool has been very quirky this year and hasn't been finding a lot of people's returns. It's a very common question in this forum. You can also try phoning the IRS refund hotline. I've seen it work for some users when the WMR tool didn't. 800-829-1954
If it's been longer than 21 days since your return was accepted, here's how to reach a live IRS agent.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
- I usually use a speakerphone so I can work on something else while waiting.