Same exact issues, First it was federal which finally got resolved almost a month later and now it's the NY state. Again I also already paid their fees as well and everyone I speak with tells me to File by Mail. If I wanted to do that I would have never tried to use TurboTax to begin with. Now I am stuck because in NY they tell you that you are required to e-file if you e-file your federal. Absolutely ridiculous that the support people don't even have a straight story to tell customers when reporting issues. Why are we paying for inconsistent help??
