well. spent another hour on the phone the other day and the specialist confirmed that my many many calls resulted in a bug report being placed. She DID link my account and case to this bug report so I should know when its fixed. I'm lucky in that the recommendation she made does work for me. She recommended that I delete california tax return and file my fed and NY state taxes. Once those clear, I will reenter CA and wait for it to be fixed. this works for me since my CA filing is pretty much paperwork for me AND if this doesn't work I'm falling back and ordered a paper CA version. I'll file that way if I have to. I DO recommend that you all insist on a call back from a specialist and you take up their time on the phone so that they see its just not me spending hours trying to push them.
