State tax filing

IceCMan

I have a question since you said you previously were in the IT field.

 

When I first started commenting on Turbotax’s community message boards, and when I questioned why the continual “Pending” status after I had “successfully” e-filed but remained in "Pending" status, many Turbotax employees (at least I thought they worked for Turbotax) kept telling me that: “Turbotax does not SEND returns to the states or to the IRS. The states and the IRS need to "access" Turbotax servers and “pull” the returns from the Turbotax servers.”
So, IceCMan, is this true? Can you explain the “e-filing” process, and how it works?  Who "sends" and how are they received by the IRS and the States? (California specifically)

 

Thanks !!