State tax filing

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@Anonymous wrote:

Mine was “accepted” on February 14 according to Turbo Tax and still doesn’t even show upon IRS2GO app or website. Tried every day since. Nothing still. Called last weekend and the person at TT said “mine shows up so I’m not sure. Call the IRS.” Yeah glad HIS shows up. SMH seems like an issue with TT not IRS. 

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The IRS WMR tool can be quirky even in a normal year--moreso this year.  35 million tax returns were received by the IRS in one February week, the increased volume likely due to stimulus payments; 29 million another week.

You do need to be sure that all info is entered correctly, so I'll give some tips below, and also how to reach the IRS Refund Hotline, which several users report has found their info even when the IRS WMR tool didn't.

Here are some tips when using the IRS "Where's My Refund" tool:

https://www.irs.gov/Refunds

• Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.
• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any "total refund" or "net refund"  (Fed and State) that TurboTax may have provided on a screen.  
• Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954