If you don't see an option to work on your return when you log in because it has been filed, you can use the Amend your Return option to get back into it.
You don't need to amend your return necessarily, but when you indicate that you want to do that, you will be allowed back into it where you can go over your state tax entries. You may need to contact a TurboTax representative so you can send them a tax file so they can troubleshoot what happened.
You can use the help option on your TurboTax screen to contact an agent.
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