@jmf649 wrote:
I have that same problem. This is Mac Deluxe 2020. The program knew that I did not have my spouse's income. It went along as if it would file my state taxes anyway, charged me for doing so - and then refused to e-file for that reason. I will have to file by mail. How can I get my money back for the e-file service that should never have been charged if the program was not going to provide the service with what it already knew?
Here's how to contact TurboTax Support for assistance:
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number:
https://support.turbotax.intuit.com/contact
