State tax filing

You suggest that I call Customer Service for instructions on how to remove/decline Audit Defense "after following the recommended steps." WHAT ARE THE RECOMMENDED STEPS to decline Audit Defense? Previous instructions to another filer asking the same question about declining  Audit Defense were from a 2019 California filer who had purchased Premiere Services. I never bought Premiere Services.  I purchased the CD/download version of 2020 TT Premiere. In past years I have been able to say "no thanks" when offered Audit Defense. This year clicking "no thanks" doesn't remove or allow one to get past  the "Add Audit Defense" button. 

PS - In my original post I only included my information about payment methods for NH filers because I didn't know if the payment method was somehow interfering with removing Audit Defense. Thank you for your time.