I change from TurboTax premier to premier live to get help from real tax experts. However, during the live chat, the tax expert (Jeffrey) left the chat without helping (or even saying goodbye), after going through my state tax. What should I do in this case???
Part of the chat:
Jeffrey 2/28/2021, 5:21:30 PM
Yea I am confused because the Turbo Tax system should be calculating everything right since you entered
everything in correctly.
me 2/28/2021, 5:21:55 PM
So what should be the correct tax?
me 2/28/2021, 5:22:12 PM
I think in my case it's very simple, nothing uncommon
Assistant 2/28/2021, 5:23:06 PM
Jeffrey has left the chat
Assistant 2/28/2021, 5:23:10 PM
To start a new chat, close this chat window and use Live Help.
Assistant 2/28/2021, 5:23:12 PM
Chat has ended!
