cecilieb29:
If you have filed a state or federal return and it has been stuck in the Pending status for an extended period of time, over 4 or 5 days, your best bet is to send an email to https://www.intuit.com/company/executives/sasan-goodarzi/ and politely request assistance in addressing the issue. He is the CEO of Intuit. He will forward the message to the office of the President of Intuit and it will get addressed when they get around to it.
If enough users request assistance perhaps, instead of addressing each individual issue, Intuit will address the actual cause of the problem and avoid having many more frustrated users.
