State tax filing

Yep. I can't even get the code to download NC State S Corp tax return. Ordered the Fed S Corp TWICE, tax return lost after it was completed!  Ordered the software the second time (purchased the CD this time because I was afraid they'd lose my account and tax return again, but with the CD there was no way to purchase the state CD-401S and no one at Turbo Tax after 6 people have been able to get me the State S-Corp.  (CD-401S) downloaded. I had to go to the State website and I will be filling it out by hand. Disgusted!