Hello, I just had the same issue- Illinois rejected the refund.
You may have to 'refile' your state refund - revisit it and continue
make sure your Drivers license is correctly input.
I made a call appointment with turbo tax to get it resolved- my issue was the my license number was probably wrongly input, so I have to backtrack and say I haven't filed previous years with Turbo Tax in order for it align with the data base.
best of luck
