State tax filing

I have receive an email n Feb. 13th that my South Carolina return has been accepted.  I  would to print a copy of what has been submitted but am unable to do so.  the message on the print tells me it is unavailable because "some forms have not been finalized. "  Why can I not see what ha been accepted.  I spent over an hour on the phone with s advisor yesterday who finished by hanging up on me.  the reference number is [social security number removed].