State tax filing

Gabi,

  I efiled thru my PC TurboTax Deluxe subscription (not online subscription) last week, I believe on 2/9/2021.

 

My understanding:

Federal not accepting until Friday 2/12/2021, and that states will not accept a return until Federal Return is filed and accepted.

 

Federal Accepted Sat, Feb 13, 12:09 AM

Idaho Accepted Feb 15, 2021, 4:26 PM (which I believe is approx. 64 hrs, 24 minutes after Federal accepted)I never received a notice of any delay or hiccups in the filing after 48 hr’s as you noted in your post.

California STILL PENDING.  (which now is right at about 137 hr’s after Federal accepted).

I’ve received no email or notice of any kid from TurboTax, but do certainly see MANY posts of issues with TurboTax CA return delays and ALL seem to be customers such as myself who efiled to TurboTax before the 2/12/2021 date that Federal returns would begin to be accepted.

 

This would be a contradiction to your statement posted here that Turbotax will be  sending me an email within 48 hours with confirmation that your return has been filed, or instructions for any additional steps that need to be taken to ensure an accurate return is filed, accepted.  At 137 hours now since Federal was accepted, this is more than twice the 48 hour mark indicated.  I purchase this program, AND this year purchased Audit Protection due to moving states, and medical deductions itemized.  But now I’m spending more time than I would making the return manually on paper. It would be great if we could receive a better answer.

 

I have opened my PC based Turbotax Deluxe numerous times since filing and have seen 2 CA state SW Updates to the software; no change in refund numbers – but CA STILL PENDING.

 

In this day and age you have all our email addresses and TurboTax should be more Proactive and email update us daily, so loyal customers are not spending their time, on top of money already spent for this program trying to find out why there is a delay / problem.

 

I’ve lost count the years I’ve been a customer.  I’d appreciate accurate reasoning on what to expect, and reasonable updates from TurboTax.

 

Thank you, MAC