State tax filing

Schedule X & Y is available and working for others. MA other income and deductions should not be a problem for you. You were on the phone for some time, I imagine you did all the technical stuff. If you are using online, it may be worth switching to the desktop version.

Try this:

1. Delete the state form:
2. Log out of your return
3. Try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cookies and cache, instructions on the links.
   • Internet Explorer
   • Mozilla Firefox
   • Google Chrome
   • Safari
   • Safari for iOS (mobile devices)
   • Sign in using a different browser.
   • Sign in using a different device.
4. Log back into your return.
5. Enter the state form again.

If that fails, I would download the software and download the tax return, If you have not paid, you will need to pay to download. If you have already paid, contact customer service for a switch in service.

@Rich68