I have experienced the same problem. I paid for Turbotax to e-file my state return as i always have. I received confirmation that my federal return was accepted and is being processed but nothing regarding my state return. In the past - that has always happened at about the same time.
I have contacted my state's Franchise Tax Board and they have no record for my 2020 return. I have contacted Turbotax customer service twice and the customer service representatives are unable to answer my question. They only respond that the federal return was received. That's not the issue!
I don't know what to do and am frustrated that I paid for the e-file service. I have used Turbotax for years with no issues like this but will NOT be using them in the future. In the meantime, I just want to get my state return e-filed since I paid for that.
