Agree. I understand folks are working remotely and that processes have been chaotic in all types of businesses, industries, institutions, etc, but how about an update from TurboTax on their webpage. Some sort of email or banner that runs across the page stating the reason for such delays. They are not a hole in the wall business with zero customer service training. This is a mega business and they ought to know better. It is beyond disappointing to see the absolute disregard TT has for the customers who are concerned that their CA state taxes were not filed or are lost.
