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Issues with NY State Tax & e-filing
Hello,
I have simple tax returns of primarily wages earned. I have three state tax returns total. I have had one state tax return and the federal tax return go through already and the other two state tax returns made sense and were able to be efiled. I did not have any NY state tax withheld. My two non-resident tax returns that gave me a deduction of $259 for my resident state tax return (New York) plus another $20 for a total of $279. On my New York tax return, my tax based on my taxable income is $817. I should be paying the difference of $538. However, the result that I get is that I owe 0 tax somehow and it doesn't make sense to me how that is possible.
I was not able to efile my New York State tax return for some reason this year, although my return is simple and I have been able to efile in the past. The state return also requires efiling when the tax program used supports it, (which it normally would). I was given instructions to print the return and send it. The error message I got was that my state tax return is
And when I print the tax return, on the coversheet, I get
Where there is a line to pay this $538, my bank info is missing and the box to pay the $538 isn't filled out. I could fill it out and it would fix the problem, but when the barcode is scanned, this info might not be read as it is inputted after the form was printed. It isn't clear why I wouldn't pay this $538. I called Turbo Tax support and the agent told me to send the tax return and I am reluctant to do so because I am fairly certain I owe $538.
I tried to remove any zero's that were inputted elsewhere and in the federal tax return section- that didn't help. I tried to delete the NY State tax and start over, and I wasn't able to. When I hit start over, I get brought to a screen that says I have already started the NY state tax return. I went over the info, and I still get brought to owing 0 somehow. Which if it is true, there are no complaints but it doesn't make sense to me.