I was trying to pay for filing my California state return. I tried three different credit cards. I went to manage accounts and tried to up the information there that didn't work. I tried days later thinking maybe there was a glitch in your system and it would be resolved. Finally my solution was to create an account for my wife and that finally worked. I saw a bunch people complaining on the forum that they could enter their credit card information. Some said they were going to look for different tax prep software next year. Others printed out their state return and mailed the paper documents. Seems really basic that a company would have a way to update customer's credit card information. Really ridiculous Intuit.
