the death loop of trying to download State form is just not right. contacting customer service was a waste of my time. two times totaling over 5hours they had no clue of what to do and always a preconciecved notion of what i was saying before i finished. followed all the links disableing things and uninstalling time and time again! this appears to be a recurring problem and Intuit does not fix it! used TurboTax for 20 years and never had a problem like this and then to get no knowledgable support. i have spent over 10hours trying to fix this problem OF THEIRS why would i buy this ever again! there has got to be a company that has some intigruity out there somewhere. hopefully i can get my money back from target.
