Unable to efile my NY State tax 2021

My federal taxes are e-filed, but I cannot submit my NY State taxes through e-file? Simple W-2 for a non-resident and I've paid $50 be to notified  I should have gone to the post office. I used turbo-tax for the ease of doing an e-file and am only informed that you don't provide this functionality AFTER I pay for the service.  I should have filled out the form at the post-office and mailed it direct. Is this a bug that is being fixed or just a shoddy business practice?