THANK YOU!!!!!
I'm in AZ too. I just got off the phone with Intuit Customer Support and they told me that I had to start over and re-enter all info. Thankfully I found and followed the steps here, which fixed it immediately.
As I was typing this, Therea from Intuit called me back to tell me that she found the same info and how to rectify it. I don't believe I've EVER had a Support person FROM ANY COMPANY call me back after we were off the phone. Great customer service by Theresa!!!
