@john-brown3562 One other possible solution:
Try clearing your browsing history, deleting cookies and emptying the cache on your computer. This often helps in the strangest situations! 😉
How to clear your cache
How do I delete cookies?
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
