State Download

I need to file Virginia State taxes to get a refund, but I can't answer the questions Turbotax asks.  I moved from Virginia to Florida in October 2019, but I forgot to stop Virginia Withholding until early 2020, so I am due a refund from Virginia.  I did not live or have income from Virginia in 2020, only in Florida, so I am not a partial resident in either state for 2020.  That is the closest question Turbotax asks but I don't know what that would do to my Federal or Virginia state income tax if I used that option.  I need to download the Virginia tax so I can get my withholding refund now.