On April 21, 2020, I filed my state E-File and paid my tax due of $155.00 using your service. The payment was via [removed]. I just received a notice from the state that I didn't make a payment and they are charging me a penalty of $3.10 plus $1.25 in interest for a total of $159.35.
I checked with my Visa statement and I can see the fee of $24.99 you charged me for filing with a credit card, posted on my statement on April 21, 2020. However, I don't see any payments of $155.00 to the state. Did you make the payment? If you did, please forward the information to my email: [email address removed]. If you didn't make the payment please do it before September 26th, or contact me immediately at [phone number removed].
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