I had to paper file my state taxes. I went through TurboTax chat support in Facebook to try to get reimbursed for the $25 I had paid to e-file the state, but they told me that to confirm that I was due a refund I needed to email them a bunch of personal identifiers (including last 4 digits of SSN). I was not comfortable doing this, so I ended up contesting the charges in my credit card app and got reimbursed that way.
