State tax filing

Yesterday I easily filed my federal tax return and then tried for three hours to file North Carolina with same message about it being ready to go but only my federal sheets showed on computer. Today I tried several times adding Another State and that did not work either. I followed directions from tax assistant and community but I still can't file state.

 

Meanwhile when I print out 2019 taxes state is there.

 

Should I file an extension for North Carolina?