State tax filing


@ albenn91 wrote:

Has anyone been able to rectify this situation. I'm still having trouble filing and today is the deadline. I've been at it for almost 3 weeks now. Extremely frustrating


In regard to paying TurboTax fees, I don't know if you are using Online TurboTax or the desktop software.

 

I'm only a fellow user, not a TurboTax employee, but I've seen anecdotal reports from a couple of users in this situation in Online TurboTax, that to pay for their TurboTax fees, they used a completely different card with a different card address than the one in their TurboTax account, and it went through.  One user used her sister's card, for instance.  One may have used his wife's card.  Another used his company card.  Those are strictly anecdotal, however.   I've mentioned higher up in this thread how you can phone TurboTax Support, if needed.  There's also a FAQ on this issue in that answer.

 

See some of the comments in this thread:

https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-won-t-accept-my-credit-card-to-pay-fo...