We're sorry this happened. We can refund this, but we need to speak with you to do so.
Wait times are very high today, you will get through more quickly if you can wait to contact us after the tax filing deadline. I expect wait times to drop a great deal beginning the week of July 20 - and we are here all year.
Here is how to reach us: Contact TurboTax. Please list the reason for your contact as a "billing issue" so that our system doesn't think you may be calling about your tax refund. This will get you routed to the proper department most efficiently.
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