State tax filing

I did not receive a rejection from Alabama because the turbo tax program gave me the message below and will not let me e file. 
I checked with the state and Intuit is a recognized third party that they do accept e filing from.

How do i proceed to e file?
I also cannot copy and paste from the turbo tax program. Here is the message I see word for word:

 

“NOT ELIBLE FOR E FILING

 

You have No return eligible for e-filing

 

The following return has been transmitted:

- Federal Return on 7/9/2020 (accepted on 7/9/2020)

 

The following return cannot be filed electronically:

- Alabama Return