Filing a State Tax

I recently upgraded from TurboTax deluxe to Home and Office because I am helping a friend do his taxes and he owns a business.   I also have a friend that lives in California that I am helping.  I went to do her state taxes and  the program says that I have to pay to do state tax.  According to the information on the Home and Business I can do one state tax at no cost.  When I went to try to choose California it shows that I have downloaded Pennsylvania.  I did NOT download Pennsylvania.  I don't even know anyone who lives there and the program won't let me remove Pennsylvania.  I have been very happy with TurboTax for many years and now this has got me all upset. I tried to call the support center but apparently they are unable to call me back.