Turbo Tax is blocking my efile for my state taxes. I want a refund of my fees so I can print and file by US mail. I've tried a couple of different ways - via customer support question but it never goes further after I enter my issue. I've tried 2 different phone numbers - one from my receipt and one from the internet. Both go to automated systems where what I need isn't an option. This is SHAMEFUL! I've used Turbo Tax for 30+ years but next year I will move to a different product/service unless I can get this issue resolved.
