New Member

completing Alabama tax return

 Completed federal tax return and when I tried to continue on with the Alabama return, it would not let me onto that portion of the program.  I went further and it said that I had to pay for the state download, so I did:  $44.99 + $4.27 in sales tax.  Still, I cannot access the Alabama tax portion.  I just installed the CD today and the package says that I am supposed to get one free state download.  I went onto the online menu and it wants me to pay again.  This is very frustrating!