Maybe you tried this already, but if not:
1. Open your tax return.
2. Click on "Online" at the top of the TT window.
3. Select "Download State".
4. A window will open titled "Let's Complete Your Purchase Online". In that window you will see "Having trouble with your purchase or internet connection? We can help you here."
5. Click on "We can help you here."
A window will open with instructions on how to complete your purchase by phone.
**Answers are correct to the best of my ability but do not constitute tax or legal advice.
