Thank you. I am pretty certain it is not identity theft. I created an account at ftb.ca.gov using the Primary Taxpayer's SSN and it indicates that the state has not received our 2019 taxes:
2019 Return Status:
Not Received
I can, however, see our e-filed (via TurboTax) state returns for 2012-2018 in this account.
If the state is saying no tax return has been submitted with this SSN for 2019, why am I getting this rejection code? I just tried e-filing again and it is still rejected with this error code. I know the SSN on my return is correct; I have been e-filing through TurboTax software for years and all my info gets imported from the previous year, and I also checked it after the error.
My concern is that there may be an error in how TurboTax is communicating with the state site, and I am frustrated that I will have to paper file after paying $25 to e-file.
