I do my mom's taxes every year with TurboTax, e-file the Fed and State, and mail in the Form M1PR (renter's property tax credit). For some reason, the software is saying that she's not eligible for it this year, but nothing has changed. I've checked the state website, and she is well within the eligible criteria. I have also checked my data entry several times, and it is accurate. Hoping for some help here. Thanks!
