State tax filing

I am having the same problem. I am using TurboTax Business 2019. There is no TT/Calif screen. I have to plod through every page of my return and no where does it say "credits and taxes" or "credit recapture" or "new employment credit recapture".  I also can't find anyplace where it says "Business and investment credits" or "California Credit Carryovers." I would like to chat with an agent to solve this and no chat box popped up. How to I get to chat with an agent?