Just spent a long time with support. Had me install a downloaded version of Turbotax which did not work. Same error. Then he had me install a downgraded version and try to download the state file, which did not download. Then he tried to tell me the problem was with my computer, maybe too many programs running or a virus. I insisted nothing else had a problem except turbotax and it was a bug. At this point I was hung up on.
