Amending Hawaii N-15 Non resident 2019

I have filed two other complaints about this matter with no help to this problem. Following the step by step the program does not ever ask anything about a Hawaii form N-288A  Statement of withholding on dispositions by nonresidents persons of Hawaii Real property interests, They sent me this in 2019. I have entered it manually and when I get to the part of step by step where it ask, do you want to pay Hawaii estimated taxes for 2020, I select NO, the program say's, Sagatis E. form 15 return.tax 2019 not responding. I have to close the program.

 

What can I do ? Is there a problem with turbo tax program? I need help!

 

Thank you,

E. Sagatis