I had the exact problem with NY. Abysmal programming errors encountered this year like never before. Amateurish mistakes everywhere. I DON'T WANT TO BE TURBOTAX'S USER TESTER EVER AGAIN! Inexcusable programming problems like the inability to start your state tax because of an infinite looping bug that prevents a user from accessing their state return even though it was downloaded. I had to install the program on a second computer just to do the state portion. Then you can't move your tax files back to the original computer, more error messages. All of TT's help files for this problem did nothing to fix it. It appears no user testing was done for people that install two different versions of turbotax on a single machine (Deluxe and Home & Business) for two different family member's tax situations. Never been so frustrated using Turbotax. I would really like a refund for the hours of frustration. Took me longer to work around your program issues than to file the taxes.
