Since I couldn't locate my last years' AGI, I am forced to send my forms in by snail mail. I have been trying for the last 3 weeks to download my State taxes to no avail. I have followed your instructions, received E-mail with instructions, and nothing seems to be working! What is going on with you people? I have been with your company for years, and have never come across this big a problem before. Please fix it!
