Type "TTStateCleanup" into your browser - nothing else, including no quotation marks. The quotation marks was just to let you know what to type. This will take you to a link to a Turbo Tax help page that will give you detailed instructions on how to fix this problem. You should not have to pay again if you bought a program that included one state download. Talk to Turbo Tax about that. It took a long time for me to find a phone number for a live agent, but I finally got the info I needed after calling [phone number removed] and the final result is that the agent emailed the link above to me and I was able to get my state return done. But you can get the link (as above) without spending time on a phone call.
