yes they sent me a link that properly updated the return: The link is broken because they dont allow links in this give me your email ill send to you
Hi there,
Thanks for letting us know you had a problem with the TurboTax updating loop recently.
We understand that your end goal is to file your tax return in a timely manner, and we unfortunately blocked you on completing that goal. We apologize for the inconvenience this has caused to you.
What happens next?
While we continue to try and fix this issue in a future release to TurboTax,
we have created a manual patch for your state that can be downloaded and installed to TurboTax that will fix the issue and allow you to e file your tax returns.
Please visit our FAQ to get the update.
We have identified an issue with the New York State update. We have created a manual update installer for New York that will resolve the issue.
- Close TurboTax and all other programs except this browser window.
- Click here to download the NY Manual Update.
- Save the update file to your Windows desktop.
- Double-click the update file ny_AnyTo19.... on your desktop to install the manual update.
