SyedImran
Returning Member

State tax filing

I have updated the software on 3/5, 3/6 and afterward. It did not fix the problem. 

 

On the side note, wasted with each Turbotax members from 30-45 min. I probably called at least 10 times. As I mentioned before, no one had the answer and I have just asked to wait for another "magical" update. I spoke to a CPA, TAX attorney, product specialist and a supervisor.  All Tarbox tax people.

 

But all of it changed last night with a product support person. I wish I remembered her name. The product specialist had me reinstall my app and resubmit. Guess what, NY state accepted the return. How smart was the last person! problem resolved within 20 min.