@enewberry96 wrote:
I tried calling a number listed on the page you linked, but was not able to access any support without paying. The issue I mentioned above seems to be a technical issue with the application, so I do not want to pay simply to resolve it. Is there any way to reach technical support for TurboTax without paying?
If you're using Free Edition, phone support is not included unless one upgrades to PLUS (29.99). However, you can reach a TT agent directly via messaging at Twitter or Facebook.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
