You need to verify that your documents were received. Once the IRS determines that you are the rightful person to claim them, they will process your return.
Going in person won't be a huge help as others are involved and it is complicated. It could get them to expedite your part. If they are waiting on responses from others, imagine giving them 30 days to send information and then processing it.
If you mailed your return and all the documents, you just have to wait. You can check Where's My Refund?
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